Privacy, Data and Cookie Policies

Customers and prospective customers

• Identity data: first name and surname.
• Contact details: telephone number and e-mail address.
• Sale, date, time and payment details relating to product sales. Card details are passed to the payment institution without being transferred to our systems.
• Where an invoice is requested, the Turkish national identity number; for taxpayers, the tax number, tax office and company details.
• The information contained in the circular of signatures, together with request and complaint details.
• Asset, service sale, vehicle, health and audio-visual data.

Employees or authorised representatives of suppliers and business partners

• Identity and contact data.
• Sales of products or services, and payment details.
• Invoice details and the information contained in the circular of signatures.

Job candidates

• Identity details such as first name, surname, date of birth, Turkish national identity number and place of birth.
• Contact details such as address, e-mail and telephone.
• Gender, educational and professional information, references, curriculum vitae and driving licence details.

Employees

• Identity, address, contact, driving licence, medical report, photograph and curriculum vitae details.
• Performance, training, employer’s right of management, workplace entry and exit, camera, vehicle tracking and electronic device monitoring data.

Visitors

• Identity data such as name, surname and signature.
• Visual data and information obtained in the context of physical premises security.

General purposes

• To resolve issues, requests and complaints, and to contact you where necessary.
• To fulfil obligations arising from legislation, from requests by competent authorities and from information security processes.
• To exercise legal rights in disputes and to manage national or international certification processes.

Employment relationship

• To establish, perform and evidence the employment contract.
• To carry out travel, insurance, flight, accommodation, banking, private pension and social security (SGK) processes.
• To manage performance, productivity, occupational health and safety, general health, training and statutory reporting processes.

Service and sales processes

• To carry out after-sales transactions, records, invoices and payment processes.
• To meet retention obligations and to manage trade fair, sales development, system security and product development activities.
• To conclude requests and complaints, and — where explicit consent exists — to carry out marketing activities.

Purchases of products and services

• To carry out post-purchase transactions and records, and to retain identity, contact and invoice details for the periods required by law.

Visits

• To process identity, signature and visual data in order to ensure the security of physical premises.

Personal data may be obtained during recruitment and employment contract processes; through visual devices and forms on the Company’s physical premises; through product or service sales contracts and request forms; from information forms on our websites; from requests and complaints submitted via social media; and from vehicle tracking systems.

Legal grounds

• In product and service sale or purchase processes: the establishment and performance of a contract, legal obligations, the establishment, exercise or protection of a right, legitimate interest, and judicial proceedings.
• In employee–employer relations: the establishment and performance of a contract, legal obligations, express provision by law, legitimate interest, and judicial proceedings.
• For camera recordings: the legitimate interest in the security of the Company and of the data subjects.
• For general processing activities: legal obligations, express provision by law, and legitimate interest.

Where electronic messages are to be sent, health data is to be processed, or data must be transferred abroad because systems are located abroad, the explicit consent of the data subject is obtained.

Limited to the legal grounds and purposes of processing, your personal data may be transferred to the following groups of recipients:

• Business partners and service providers in Türkiye or abroad that supply information technology and specialist consultancy services and operate databases.
• Competent public authorities and judicial bodies, for the fulfilment of legal obligations or the resolution of disputes.
• Banks and payment institutions — your card details are not recorded in the Company’s systems.
• Servers abroad and technical infrastructure providers used by the Company.
• Suppliers and business partners, for the purpose of carrying out the product or service relationship.
• Business partners providing training, compliance and operational support, together with lawyers, financial advisers and occupational health and safety specialists.
• Customers abroad, for the establishment and performance of a contract; and, where necessary, employee data.

Under Article 11 of the KVKK you have the following rights:

• To learn whether your personal data is being processed.
• To request information about such processing, if it has occurred.
• To learn the purpose of processing and whether the data is used in line with that purpose.
• To know the third parties in Türkiye or abroad to whom the data is transferred.
• To request correction where the data has been processed incompletely or inaccurately.
• To request erasure or destruction within the conditions set out in the law.
• To request that correction, erasure or destruction be notified to the third parties to whom the data has been transferred.
• To object to a result reached against you through analysis carried out solely by automated systems.
• To claim compensation if you suffer loss as a result of unlawful processing.

To exercise your rights you may apply in writing to fimarkvkk@fimar.com.tr from your registered e-mail address, to the registered electronic mail (KEP) address fimarmermer@hs03.kep.tr, or to the postal address below.

• Legal name: Fimar Mermer Maden A.Ş.
• MERSİS no.: 0338 0480 8850 0011
• Telephone: +90 346 222 50 00
• Fax: +90 346 222 50 05
• Postal address: Atatürk Cad. Eski Sanayi Karşısı Kaptanlar Sitesi No: 4 Merkez / Sivas, Türkiye
• E-mail: fimar@fimar.com.tr

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Cookies may be used to remember your earlier preferences and to make it easier to personalise your later visits.

You can change your cookie preferences through your web browser’s settings. Browser settings may allow you to accept or reject cookies, to select particular types of cookie, or to be warned when a site wants to save one. Cookies already stored can also be deleted from the browser settings. These steps vary from browser to browser.

Analytics cookies

• Statistics cookies may be used to collect anonymous data on how the website is used and on whether visitors encounter error messages.
• _ga: used to calculate visitor, session and campaign data by means of a randomly generated client identifier created by Google Universal Analytics.
• _gat: used by Google Universal Analytics to limit the collection of data on high-traffic areas.
• _gid: stores analytics data relating to the user for 24 hours.

Targeting and advertising cookies

• Targeting or advertising cookies may be used to present content and advertising better matched to your interests.

• Session cookies: stored only for the duration of your visit to the website or of your browser session.
• Persistent cookies: remain on your device after the browser session ends, and can allow you to be recognised and to use the site more easily on later visits.
• Timed cookies: stored for the limited period defined in the relevant program.